Policies

Shipping & Returns

Everything you need to know about getting your Sheabliss order to your door, and what to do if something isn’t right.

Delivery

Shipping

Domestic Delivery (Within Ghana)

Accra

1–3

Business days

Same-day delivery is available for orders placed before 10:00 AM.

Other Regions

2–5

Business days

International Shipping

We ship worldwide!

International orders are typically delivered within 5–10 business days, depending on the destination.

5–10

Business days

Our Policy

Returns & Refunds

All orders are final

Once an order has been placed, we do not accept returns or offer refunds.

Exchanges

Need to make a change to your order? Exchange requests must be made before your order is shipped or dispatched for delivery. Once an order has been shipped or delivered, exchanges, returns, and refunds will no longer be accepted.

Order placedExchange requests accepted
Before dispatchLast chance to request a change
Shipped or deliveredNo exchanges, returns, or refunds

Damaged Products

We want you to receive your products in perfect condition. If your order arrives damaged, please email us with clear photos of the damaged item so our team can review the issue and assist you.

Email Our Teamsheablisscosmetics@gmail.com

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